Refund policy

We take care when preparing every NOVAMail delivery. Because our items are printed and prepared in small batches, we only accept returns for faulty or incorrect items.

Returns and refunds


Please contact me at astronomynayyar@gmail.com and we will try and work it out together :)

    Return postage

    In most cases, we will not ask you to return your NOVAMail. If a return is required, return postage costs are your responsibility.

    Lost or delayed international mail


    International deliveries may take longer due to customs processing. If your order has not arrived after a reasonable delivery period, please contact me and I will investigate with the postal service. International Orders may take up to 2 weeks to arrive under normal conditions.